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Guide

Waiting room and reception

People wait in your practice, office, or salon, and the display should inform and pass the time.

2 min readUpdated Oct 30, 2026As Markdown
For
practices, law firms, offices, salons, and anyone whose customers wait
Prerequisite
an account in the portal. The news apps and the Notice board need the Pro package.
On this page

A display in the waiting room makes the time feel shorter and answers questions before anyone has to ask: your services, opening hours, a health tip, the weather, and the news. At the reception, it welcomes visitors and shows the way.

What you need

What Recommendation
TV A TV in landscape that everyone in the room can see. For a narrow wall next to the reception, portrait works well too.
Device A web display in the TV's browser today. A player once it can be ordered.
Package Starter is enough for your own scenes and playlists. For news apps and the Notice board, choose Pro.
Apps Weather and Clock in every package, a news app such as Tagesschau, and the Notice board for short notices

How to set it up

  1. Design a few scenes, one message each: a welcome, your services, the opening hours, a seasonal tip. With the Pro package, templates help you start, see Create a scene: blank or from a template.
  2. Add one scene with live content, such as the news in large type, with the weather and the time in a side column.
  3. Put the scenes in a playlist, see Create a playlist.
  4. Create a program with the playlist as its base program, and plan an off-air time for the night, see Create a program.
  5. Assign the program to the display, see Assign a program to a display.

Tips from practice

  • Keep the loop short. Five or six items are enough. People in a waiting room see the loop several times and stop looking if it repeats too often with the same order. Change one scene each week.
  • No sound needed. Videos from your library play without sound anyway, which suits a waiting room.
  • Filter the news. Under Exclude keywords, leave out topics you don't want next to your own content, see How the news apps work.
  • No personal data. Never show names, appointments, or anything that identifies a patient or client.
  • Use the Notice board for changes. A closed day or a new phone number is typed in a minute and looks like a poster, see Notice board.
2 min readUpdated Oct 30, 2026As Markdown

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