Skip to content
DETry it free
Guide

Show content at specific times

Something else should run at certain times, such as a lunch menu at noon.

5 min readUpdated Oct 30, 2026As Markdown
For
anyone who plans exceptions to the normal program
Prerequisite
the Owner or Manager role, a program, and the content that should run
Where in the portal
Programs › program › Weekly plan
On this page

A program entry shows other content than the base program during a time window, such as a lunch menu on weekdays from 11:30 to 14:00 or a holiday notice on a single day. You create it in the weekly plan of a program.

Steps

Create a program entry

  1. Open the program and drag across the weekly plan from the start to the end of the time you want. You can also click Program entry above the weekly plan.
  2. In Create program entry, click Change under Content and choose a scene, a playlist, a media file, or Off air.
  3. Under Time, check From — to. Times snap to 15 minutes. All day (24 h) covers the whole day.
  4. Under Repeat, switch on the days, or use a Quick pick: Daily, Weekdays, Weekend, or One-off only with a Date of the appointment.
  5. If you like, enter a Label (optional). Without one, the weekly plan shows the name of the content.
  6. Click Save. The portal confirms with Program entry saved.

The Create program entry dialog with the question “What should run when?”: the Content section with the Change button (1), the Time section with From — to and All day (24 h) (2), the note with a moon icon “The window ends on the following day.” (3), the footnote with the time zone (4), and the Repeat section with day switches and quick pick (5)

You can also start from the content: Schedule in the menu of a scene, or Add to program in a playlist. Choose a program, and the dialog opens with the content already selected.

Change, pause, or delete

  • To change an entry, click its block in the weekly plan or its row in the list.
  • To skip an entry for a while without losing it, switch on Do not play for now, or use the switch at the end of its row. It then shows Paused and doesn't run.
  • To delete an entry, open it, click Delete program entry, and confirm with Delete permanently.

The program entry list in the sidebar of the program editor: a row with preview, label, and the short form of the repeat (1), the switch at the end of the row (2), and the row of a paused entry with the Paused badge (3)

Windows past midnight

If the end is before the start, such as 22:00 to 06:00, the window runs into the next day, and the dialog says The window ends on the following day. The start day counts: "Friday, 22:00 to 06:00" runs from Friday night into Saturday morning. The weekly plan shows it in two pieces, one on each day.

A program entry from 22:00 to 06:00 in the weekly plan, split into two slices at the day boundary: the slice 22:00–24:00 on the start day Wednesday (1) and the slice 00:00–06:00 on the following day Thursday (2), the hour axis on the left, the weekdays at the top

Time zones

All times in a program use your organization's time zone. The dialog names it, for example All times in Europe/Berlin. It is set under Settings › Company details › Default time zone. A display in another time zone switches at the organization's time, not at its local time. Each display also needs a correct clock. If its clock is off, the portal reports Clock out of sync, and the display switches at the wrong moment.

Good to know

  • Program entries may overlap. A one-off entry beats a recurring one, and a shorter window beats a longer one, see How does a display decide what to play?.
  • A program holds up to 200 program entries.
  • An entry with a monthly repeat or several windows shows This program entry has special times. You can safely change its content, label, and pause. Changing Time or Repeat replaces the special times.
  • An entry takes effect only once the program is assigned to a display.

Check the result

The entry appears as a colored block in the weekly plan and as a row in the list. While it runs, On now names it, and Open entry jumps to it.

If something goes wrong

Symptom Cause Solution
Please pick at least one weekday. A weekly entry has no day. Switch on at least one day, or choose One-off only.
Please pick a date. One-off only has no date. Set the Date of the appointment.
These details could not be saved. Please check the time and the repeat. The time and repeat don't fit together. Check both. For a whole day, use All day (24 h).
This program already has the maximum number of program entries. The program has 200 entries. Delete entries you no longer need, or split the program in two.
The entry doesn't show on the display It is paused, another entry wins, an override is running, or the program isn't assigned. See Content doesn't appear or is out of date.
The display switches an hour early or late It is in another time zone, or its clock is off. Plan in the organization's time zone, and check for Clock out of sync.
5 min readUpdated Oct 30, 2026As Markdown

Was this helpful?