# My account: profile, time zone, theme, and language

Under **Settings** › **My account**, you keep your name, sign-in address, and time zone up to date, and choose the theme and language you like to work in.

> **Type:** guide
> **For:** anyone with an account in the portal
> **Prerequisite:** none
> **Where in the portal:** **Settings › My account › Profile** and **Settings › My account › Appearance**

You open the settings with your user card at the bottom left of the sidebar. They show two areas, one at a time: **My account** for everything that concerns only you, and your organization under its own name for the shared details. The card at the top of the sidebar names the area you are in and switches to the other with one click. Below it stand only that area’s items. At the end of your organization’s list are **For developers**, a page with the tabs **Custom address**, **Company sign-in**, **API keys**, and **Webhooks**, and the **Danger zone**.

## Steps

### Update your profile

1. Open **Settings › My account › Profile**. The **Your details** card shows three fields.
2. **Display name**: This is how you appear in the team and in the change log.
3. **Email**: Your sign-in address. The hint under the field says so: “After a change we send a confirmation to the new address.”
4. **Time zone**: It “determines the time in which appointments and logs are shown to you.” Type “Berlin” into **Search time zone …** and choose the match.
5. Click **Save**. As long as you have not changed anything, the button stays disabled (“Nothing to save”).

If you changed the address, the box **Confirm your new address** appears above the form. Until you open the link, the previous address applies.

Next to it is the **Role in this organization** card with your role and **Member since**. **Open team** opens the member list. You do not change the role here.

![The Profile page under My account with the display name (1), the email address with the confirmation hint (2), the searchable time zone (3), the Save button (4), and the Role in this organization card (5)](/organization/bilder/abc8a93e-profile-form.png)

### Choose theme and language

1. Open **Settings › My account › Appearance**.
2. Under **Theme**, choose one of the four options. The table further down says what each one is suited for.
3. Under **Display language**, choose **German** or **English**. The hint reads: “Applies to this portal and to the emails we send you.”

Your browser remembers the theme. The language moves into your account and therefore also applies on another device. As a shortcut, your user card at the bottom left has the entries **Language** and **Appearance**. They set the same choice.

## Options

### The four themes

| Theme | What for |
|---|---|
| **System** | Follows the setting of your operating system: light during the day, dark in the evening, if your device does that. |
| **Light** | The calm default: light surfaces, fine dividing lines. |
| **Crisp** | The same light look, but more distinct: visible edges, richer color, a clearly separated background. For bright environments, large monitors, and anyone for whom fine gray gradations are not enough. |
| **Dark** | Dark surfaces, pleasant in dimmed rooms and in the evening. |

### Area card, search, and the badges on a row

The card carries its own note for each area: “Applies to you only” for My account and “Applies to all members” for your organization. The list of your organization shows only the items you may read, and **For developers** only the tabs you may see. Every page wears a badge next to its title, **My account** or **Organization**, that tells you for whom a change applies. Hover over it to see the whole sentence. The pages under **For developers** also wear **Organization**, because their changes apply to everyone. The field **Search settings** also finds individual settings in both areas, such as **Time zone** or **Second factor**.

A badge can appear on the right of a row. **From Pro**, **From Premium**, and **Not included** mean: The area belongs to a larger package. **Switched off** means that we have switched the function off, and **Not in your agreement** means that it is not part of your agreement. In both cases, support helps, not billing. You recognize an area you may only view by the gray band **Read-only.** at the top of the page. A yellowish band says instead that the function is not part of your package or your agreement. Only that one band gives the reason, and the disabled buttons do not repeat it.

![The settings with the arrow back to the portal (1), the field “Search settings” (2), the area card “My account” with the switch to the organization (3), and the items of this area (4) in the sidebar, at the right the Profile page](/organization/bilder/5f922782-settings-tabs.png)

## Check the result

- After saving, “Profile saved.” appears. The new display name immediately appears in your user card and in the member list under **Settings › Organization › Team**.
- After an address change, an email arrives at the new address. It applies to signing in only after you click the link.
- In the appearance settings, “Appearance saved.” appears. Theme and language take effect immediately.

## If something goes wrong

| Symptom | Cause | Solution |
|---|---|---|
| The dialog **Unsaved changes** appears when you leave | You changed details but did not save them. | Choose **Stay** and click **Save**, or abandon the change with **Discard**. |
| Signing in with the new address fails | The confirmation link has not been opened yet. | Sign in with the previous address and open the link from the email. Check the spam folder as well. |
| “The profile could not be saved.” | The change did not arrive, for example because of a connection problem. | Reload the page and save again. |
| Your display name cannot be changed | Your account lacks the permission **Edit members**. | Ask an Owner to adjust the name under **Settings › Organization › Team**. |
| You want to change the name of the organization | That is not an account setting. | Change it under **Settings › Organization › Company details**, see [Master data of the organization](/organization/master-data). |

## Related

- [Change or reset your password](/organization/password)
- [Master data of the organization](/organization/master-data)
- [The portal at a glance](/getting-started/portal-navigation)